Here is a list of some of the many topics that we cover in the two day period. Please keep in mind that you will have the opportunity to ask as many questions as you would like. In addition, feel free bring your own outline of topics that you would like us to cover and we will make sure that all of your eBay training requirements are met.

Set Up, Legal issues and Contracting

• Deciding on a Name
• Registering with eBay
• Signing Up for PayPal
• Signing Up for Square Trade
• Registering Your Website
• Designing Your Website
• Finding a Location (check list and demographics)
• Negotiating the Lease
• Blue Print
• Color Scheme
• Hiring a Contractor
• Signage
• Obtaining a Business License
• Utilities
• Forms Needed by U.S. Government
• State Tax Forms

Store Set Up, Supplies and Suppliers

• Credit Card Processing
• Process Several Mock Credit Card Customers
• It / Computers
• Setting up your computer (virus protection, networking, etc.)
• Shelves
• Back Room Set Up
• Preferred Shipper Solution
• Setting up your Shipping Station
• Boxes - Suppliers
• Boxes - First Order - When, What and How Much?
• Learning how to Pack a Box
• Using the Shipping Software
• Take in Several Mock Shipping Customers
• Process all Mock Customers through FedEx
• Cash Register or Cash Drawer
• Photo Equipment
• Setting Up Your Photo Studio

The Software and Procedures

• Using the Software
• Loading the Pictures onto your Website
• Using eBay - My eBay and Selling Manager Pro
• Taking advantage of PowerSeller features
• Take in Several Mock Customers
• Complete Several Mock Auctions
  • How to take quality digital photos
  • Practice taking several digital photos of several different items (small, medium, large, different colors, etc.)
  • Writing Quality Descriptions
  • Cutting Checks to Customers
  • What to do if something goes wrong?
• How to Handle Returns
• Removing Negative Feedback
• Review all processes learned.
• Discussions will include:
  • Hours of Operation
  • Alarm System and Security
  • Keeping the Store Clean
  • Working with your Neighbors
  • Window Signage
  • Hiring Employees - Finding them, Interviewing, Applications, Government Forms Needed
  • Paying your Employees - Payroll Services
  • Accounting Software and Solutions
  • Advertising Techniques
    • Get eBay to Pay for your Advertising
  • Ready to use Advertising Templates
  • Your Grand Opening
  • Day One Check List
  • Lunch and Final Q+A

  Auction Post, Inc. will be available for phone consulting for the next 30 days as well as the first 15 days after you have opened your store.**
  
  * Subject to Change without Notice

  ** Store must be open within 90 days after the end of your week of training.